Frequently Asked Questions and Answers about PDR

Got some questions? We’ve got answers!

Frequently Asked Questions

Here’s a list of questions we hear all the time. If you’ve got a question that isn’t listed, why not give us a call?

Can you tell me how much the dent repair will cost before seeing it?

Do you have to remove my door trim to get to a dent?

Not usually. Every dent is different and we have to take several factors into consideration when we decide on the method and tools used to remove it. Wherever possible we take a non-destructive approach to remove a dent, however sometimes we may have to drill a small hole in the inner part of a panel or dismantle some of the body to best treat it. When this is the case we take the utmost care to maintain the integrity and quality of your vehicle – that’s the whole point of the process after all! If you have any specific concerns, you should get in touch with us to discuss them further.

How long will it take?

Do you repair scratches or chipped paint?

No. We focus exclusively on dent repair, which is its own unique trade. If you have scratches or chips that need repairing, we have a network of other repairers we can recommend that focus on paint repairs. Some practitioners take a ‘Jack of all trades, master of none’ approach. We prefer to specialise in our chosen field, and would rather send you to someone we know can get the job done right.

Will you repair hail damage?

Will you come to me?

Can I repair the dent myself?

DIY is great, but not when it comes to dents. Attempting to repair a dent yourself can damage the panel in ways that make it impossible for us to attempt a repair later. Attempting PDR without experience increases your risk of breaking the paintwork on your vehicle, which means the added expense of repainting later. Long story short – don’t risk it, call us today and get Adelaide’s best on the job.

I have lots of dents, is it cheaper to repair multiple dents?

Are there any panels you can't repair?

Will PDR increase the value of my car?

Do I need to do anything to prepare my car for PDR?

No. Because the car stays with you while we work, you don’t have to do a single thing. We do our best to use the least disruptive methods possible while carrying out work on your vehicle. This means we won’t remove any parts like door trims or mouldings unless we absolutely have to. If we do have to remove anything, you can rest assured that we are highly experienced and able to replace the parts without any damage.

If you have a question we haven’t answered here, get in touch!

Thanks Michael and Luke for providing such prompt and professional service to remove a few dents from our black car. The results are perfection and at a very affordable price. I appreciated you coming to my workplace and working in extreme freezing conditions on that day! You both treated me with respect and fully explained the process and costs involved before any work was undertaken, at no obligation. I will definitely use Dents Away again if needed, and wouldn’t hesitate recommending their service. Thanks guys!

Lorraine Scott